Find out if a bad review breaks Amazon policy.
Paste one critical review from your listing. We check it against Amazon policy and say whether it can be reported. If it can and you sell the product, you get the reason to choose in Amazon's Report popup and a written report for escalation. You submit it; Amazon makes the call.
Part of the 30-tool OptimalCentral suite — on every plan from the $99 Pro plan, and in the 14-day free trial.
A straight answer, then the report.
Being negative isn't a violation. When a review does break Amazon policy, you get what you need to report it yourself.
Reportable or not
One answer per review. An honest opinion about your product, however harsh, is not reportable, and we say so. A close call counts as not reportable.
The reason to choose
Amazon's Report popup offers four reasons (Off topic, Inappropriate, Fake, Other) and no text box. We tell you which one fits this review.
A written report
Ready to paste into Brand Registry's Report a Violation form if your brand is enrolled and the review is still up. It sticks to what the review says, with no accusations.
A follow-up list
Mark each review as reported. After 14 days the list asks whether it's still up and shows where to escalate if it is.
From a one-star review to a report you can file.
We never report a review, post anything, or contact a reviewer for you.
Paste the review
Paste one review, or pick a low-star review from your listing audits.
Get the verdict
We check the review against Amazon policy and answer reportable or not reportable.
Confirm it's your product
With Seller Central connected, we confirm the ASIN is one you sell, then show the reason and the report.
You report it on Amazon
Choose the reason in Amazon's Report popup. Amazon reviews each report and decides what happens.
Frequently asked questions.
Can you get a negative review removed?
No. Amazon reviews each report and decides what happens. This tool tells you whether a review breaks Amazon policy and prepares the report. You submit it on Amazon yourself. Honest reviews stay up, however harsh.
Why do I need to connect my Amazon account?
We only prepare reports for reviews on products you sell. Connecting Seller Central confirms the ASIN is yours, so the tool can't be used against other sellers' reviews. It never reports, posts, or contacts anyone for you.
Which plans include it?
Every plan. Pro includes 10 checks per billing period, Brand 30 and Enterprise 100; the 14-day free trial includes 10. A review with an email address, phone number, order number or outside link, and the same review checked again within 24 hours, doesn't use a check.
Is there a free version?
Yes. The free Negative Review Violation Check tells you whether a review can be reported: 3 checks a day on a free account. The reason to choose and the written report need your Amazon account connected.