Find out if a bad review breaks Amazon policy.
Paste one critical review from your listing. We check it against Amazon policy and tell you whether it can be reported. If it can and the product is one you sell, you get the reason to choose in Amazon's Report popup and a written report for escalation. You submit it, and Amazon makes the call.
Part of the 26-tool OptimalCentral suite — on every plan from the $99 Pro plan, and in the 14-day free trial.
A straight answer, then the report.
Being negative isn't a violation. When a review really does break Amazon policy, you get everything you need to report it yourself.
Reportable or not
One clear answer per review. If it's an honest opinion about your product, however harsh, we tell you so and don't suggest reporting it. A close call counts as not reportable.
The reason to choose
Amazon's Report popup offers four reasons (Off topic, Inappropriate, Fake, Other) and no text box. We tell you which one fits this review.
A written report
Ready to paste into Brand Registry's Report a Violation form if your brand is enrolled and the review is still up. It sticks to what the review itself says, with no accusations.
A follow-up list
Mark each review as reported. After 14 days the list asks whether it's still up and shows where to escalate if it is.
From a one-star review to a report you can file.
We never report a review, post anything, or contact a reviewer for you.
Paste the review
Paste one review, or pick a low-star review that came back with your listing audits.
Get the verdict
We check the review against Amazon policy and answer reportable or not reportable.
Confirm it's your product
With Seller Central connected, we confirm the ASIN is one you sell, then show the reason and the report.
You report it on Amazon
Choose the reason in Amazon's Report popup. Amazon reviews each report and decides what happens.
Frequently asked questions.
Can you get a negative review removed?
No. Amazon reviews each report and decides what happens. This tool tells you whether a review breaks Amazon policy and prepares the report. You submit it yourself on Amazon, and honest reviews stay up, however harsh.
Why do I need to connect my Amazon account?
We only prepare reports for reviews on products you sell. Connecting Seller Central lets us confirm the ASIN is yours, so the tool can't be used against other sellers' reviews. The tool never reports, posts, or contacts anyone for you.
Which plans include it?
Every plan. Pro includes 10 checks per billing period, Brand 30 and Enterprise 100; the 14-day free trial includes 10. A review with an email address, phone number, order number or outside link, and the same review checked again within 24 hours, doesn't use a check.
Is there a free version?
Yes. The free Negative Review Violation Check tells anyone whether a review can be reported, 3 checks a day, with no signup. The reason to choose and the written report come with an account.